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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will show up. It offers comprehensive information about all the actions that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge range of educational videos illustrating how to use our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our extensive Frequently Asked Questions database, which comprises questions asked by real persons and offers practical solutions. We constantly update our FAQ section with new entries in order to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can touch base with our fantastic team of tech support engineers available 24x7x365 and ready to assist you with any issue. Each trouble ticket you send will be responded to within sixty minutes (the average support ticket response time being approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 324975

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com